Returns & Exchanges
At Gryphline Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible fashion items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn, unwashed, and in their original condition.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Refund or Exchange
Once our quality control team inspects and approves your return, we will process your refund to the original payment method or ship your new exchange items within 5-7 business days.